Sharum's Garden Center Plant Guarantee

& Return Policy

At Sharum's Garden Center, we take pride in growing and selling high-quality plant material. Every plant is carefully grown and inspected before it leaves our nursery. While we provide healthy plants and expert guidance, the long-term success of any plant depends on factors beyond our control, including watering, weather, soil conditions, planting practices, and ongoing care.

Our knowledgeable staff is always happy to provide recommendations on proper planting and maintenance to help your landscape thrive.


Tree & Shrub Guarantee

Trees and shrubs (except those listed below) are guaranteed for six months from the original date of purchase.

If a covered tree or shrub dies during the warranty period and qualifies under this warranty, Sharum's Garden Center will refund 50% of the original purchase price.

Delivery charges, planting fees, and installation services are not covered under this guarantee.


Warranty Exclusions

This warranty does not cover loss or damage resulting from circumstances beyond Sharum's Garden Center's control, including but not limited to:

  • Acts of God, including lightning, tornadoes, hail, flooding, drought, ice, extreme temperatures, windstorms, or other severe weather events
  • Fire
  • Vehicle, equipment, or construction damage
  • Animal damage
  • Vandalism or theft
  • Any accidental or intentional damage occurring after purchase


Items Not Covered

The following items are sold without a warranty:

  • Annuals
  • Perennials
  • Hanging Baskets
  • Tropical Baskets
  • Tropical Plants
  • Patio Containers
  • Vegetables
  • Dogwoods
  • Spruces
  • Roses
  • Rhododendrons
  • Azaleas


The following purchases are also excluded from warranty:

  • Clearance items
  • Sale items
  • Purchases made using Landscaper or Contractor Discounts
  • Delivery charges
  • Planting fees


How to Make a Warranty Claim

To qualify for a warranty claim:

  1. The tree or shrub must be completely dead.
  2. You must present the original Sharum's Garden Center receipt. No exceptions. Credit card statements, bank records, or customer recollection cannot be accepted.
  3. Bring in the entire shrub or a substantial portion of the dead tree for inspection.
  4. Return the plant to the same Sharum's Garden Center location where it was originally purchased.


Thank you for choosing Sharum's Garden Center. We appreciate your business and are committed to helping your landscape succeed.